Privacy Policy

Privacy Policy

Effective Date: 1st November 2024

B Communications Sdn Bhd (BCOMM) is committed to protecting your privacy in compliance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). This Privacy Policy explains how we collect, use, and safeguard your personal data in relation to your use of our services, including the Location-Based Advertising (LBA) SMS services, mobile messaging solutions, and other products offered through www.bcomm.my.

  1. Data We Collect

We collect personal data that you provide to us, which may include:

  • Personal Information: Name, contact number, email address, and company name.
  • Usage Data: Information related to your interactions with our website and services.
  • Billing Information: Payment details required for invoicing and transaction purposes.
  • Marketing Preferences: Your communication and advertising preferences.

We may also collect data indirectly via cookies, web beacons, or third-party analytics tools.

  1. How We Use Your Data

Your personal data is collected and processed for the following purposes:

  • To deliver the services you request, including LBA SMS campaigns.
  • To communicate with you regarding inquiries, updates, or support requests.
  • To improve and enhance our services based on your feedback and usage patterns.
  • To send promotional content, offers, and updates (only if you opt in).
  • To comply with legal obligations and enforce our terms of service.
  1. Disclosure of Personal Data

We may share your personal data only under the following circumstances:

  • With Your Consent: When you have explicitly agreed to share your data.
  • Service Providers: With third-party partners who assist us in delivering our services (e.g., payment processors or messaging platforms).
  • Legal Compliance: If required by law or in response to legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

We ensure that all third parties processing your data comply with applicable data protection laws.

  1. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

  • Access: Request access to your personal data and details about how it is processed.
  • Correction: Request corrections to your personal data if it is inaccurate or incomplete.
  • Withdraw Consent: Withdraw consent for specific data processing activities.
  • Restrict Processing: Request limitations on how your data is processed.

To exercise your rights, contact us at business@bcomm.my.

  1. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You may disable cookies through your browser settings, but this may limit certain website functionalities.

  1. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. These measures include:

  • Encrypted data transmissions.
  • Regular security assessments.
  • Access controls and secure servers.

However, no data transmission or storage system can guarantee 100% security.

  1. International Transfers

If your personal data is transferred to servers or third-party providers outside Malaysia, we ensure that these transfers comply with applicable data protection laws, maintaining an adequate level of protection.

  1. Third-Party Links

Our website may include links to external websites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies independently.

  1. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

B Communications Sdn Bhd
Website: www.bcomm.my
Email: business@bcomm.my

Consent

By using our website or services, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

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